Customer Service Programmes

Customer Service Training Programmes

 We can provide training and development programmes for a wide range of topics related to HR and customer service including:
  • Communication Skills
  • Continuous Professional Development
  • Customer Care
  • Customer Service
  • Diversity & Equal Opportunities
  • Influencing & Negotiation Skills
  • Interviewing Skills
  • Managing Information
  • Managing Meetings
  • Personal Effectiveness
  • Presentation Skills
  • Quality focus
  • Recruitment & Selection
  • Time Management
  • Training Needs Analysis

See also (under the ‘Qualifications’ tab above) the certifications that can be obtained for those working in customer service.

Other Certifications in

Leadership & Management

Other Developments

About Us

Teaching Education & Training

Coaching & Mentoring